Wellness Hotel Alpenhof | Hotel in Zermatt

| 9.6 (631 Reviews) |  1 Bathroom
Zermatt Hotel | Wellness Hotel Alpenhof

Hotel in Zermatt

Luxurious ski hotel with ski-in/ski-out access
Ski into Wellness Hotel Alpenhof, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Wellness Hotel Alpenhof offers 61 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Safe
  • Phone
  • Turndown service
  • Individually furnished
  • Free local calls
  • Desk
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
  • 1 bar
  • Free daily reception
  • Room service available
  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • Free minibar (some items)
  • Free bottled water
  • Coffee/tea maker
Parking
  • No onsite parking available
  • Free train station pick-up shuttle
Accessibility
  • Wheelchair-accessible path to elevator
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Hiking/biking trails
  • Mountain biking
  • Ski equipment rentals
  • Cross-country skiing
  • Downhill skiing
  • Snowshoeing
  • Skiing
  • Bicycle rentals
  • Fitness center (free access)
  • Golfing
  • Snowboarding
  • Skiing lessons
  • Sledding
  • Rock climbing
  • Steam room
  • Indoor pool
  • Sauna
  • Hot tub
  • Fitness center
  • Bicycle rentals
  • Full-service spa
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Front-desk safe
  • Elevator
  • English
  • Catalan
  • Italian
  • Bosnian
  • French
  • Serbian
  • Slovenian
  • Macedonian
  • Portuguese
  • German
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022
Guest Services
  • Indoor pool
  • Tour/ticket assistance
  • Porter/bellhop
  • Concierge services
  • Ski-in/ski-out access
  • Luggage storage
  • Turndown service
  • Front desk (limited hours)
  • Ski passes
  • Dry cleaning service
  • Ski storage
  • Multilingual staff
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Terrace
Spa
  • Massage/treatment rooms
  • Steam room
  • Facials
  • Reflexology
  • Aromatherapy
  • 3 treatment rooms
  • Hot tub
  • Manicures and pedicures
  • Massage - hot stone
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Massage - prenatal
  • Sauna
  • Massage - sports
  • Massage - deep-tissue
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 60.0 per night.
Payment Policy
Pet fee: chf 20 per pet, per night rollaway bed fee: chf 60.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 20 per pet, per night pets cannot be left unattended welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dawn
Nov 14, 2025 07:51:31 PM
Review Score:   10
Summary: Hotel was very clean and lady that checked us in was super nice and very accommodating. The lady that checked us out, not so much..she wasn’t very friendly and didn’t seem to want to be bothered.. the lady in the spa that did my massage and facial was wonderful and very personable. We loved the location of the hotel and the breakfast was really good with lots of choices… overall it was a good stay!
See All Reviews

Room Arrangement

Room Info Facilities
Penthouse Deluxe Suite Matterhorn View
Room Size: 1075 square feet m2
4 Twin Beds
2 Queen Beds
Penthouse Deluxe Suite Matterhorn View

General

Fireplace, Number of bedrooms - 2, Sofa bed, Pets not allowed, Square meters - 99.2, Ping - 30, Extra bed count 1, Number of living rooms 1, Air conditioning, Separate dining area, Free cribs/infant beds, Square feet - 1075, Heating, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Separate sitting area, Balcony, Rainfall showerhead, Bed count maximum 4, Bed count minimum 2
Penthouse Deluxe Suite
Room Size: 861 square feet m2
5 Twin Beds and Large Twin Sofa Bed
3 Queen Beds and Large Twin Sofa Bed
Penthouse Deluxe Suite

General

Pet-friendly room, Fireplace, Sofa bed, Ping - 24.20, Square feet - 861, IndRm-RenoRecent-Month October, Extra bed count 1, Separate dining area, Free cribs/infant beds, IndRm-RenoRecent-Year 2015, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, MP3 docking station, Square meters - 80, iPod docking station, Separate sitting area, In-room climate control (heating), Bed count maximum 5, Balcony, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 3
Design Double Room
Room Size: 270 square feet m2
1 Queen Bed
Design Double Room

General

Pet-friendly room, Number of bedrooms - 1, Bathtub only, Square meters - 25, Extra bed count 0, IndRm-RenoRecent-Month October, Free cribs/infant beds, IndRm-RenoRecent-Year 2015, Square feet - 270, No rollaway/extra beds, MP3 docking station, iPod docking station, Ping - 7.59, Balcony, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Design Single No Balcony
Room Size: 140 square feet m2
1 Twin Bed
Design Single No Balcony

General

Pet-friendly room, Ping - 4, Number of bedrooms - 1, Square feet - 140, Bathtub or shower, Square meters - 13, IndRm-RenoRecent-Month October, IndRm-RenoRecent-Year 2015, Deep soaking bathtub, No rollaway/extra beds, MP3 docking station, No cribs (infant beds), iPod docking station, In-room climate control (heating), In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Design Junior Suite
Room Size: 484 square feet m2
2 Queen Bed and Double Sofa Bed
Design Junior Suite

General

Pet-friendly room, Number of bedrooms - 1, Square feet - 484, Separate bedroom, IndRm-RenoRecent-Month October, Square meters - 45, Number of living rooms 1, Free cribs/infant beds, IndRm-RenoRecent-Year 2015, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, MP3 docking station, iPod docking station, Separate sitting area, In-room climate control (heating), Balcony, In-room climate control (air conditioning), Rainfall showerhead, Ping - 13.60, Bed count minimum 2, Bed count maximum 2
Deluxe Double No Balcony
Room Size: 248 square feet m2
2 Queen Bed and Twin Sofa Bed
Deluxe Double No Balcony

General

Pet-friendly room, Square feet - 248, Number of bedrooms - 1, Ping - 7, Bathtub or shower, IndRm-RenoRecent-Month October, Square meters - 23, Free cribs/infant beds, IndRm-RenoRecent-Year 2015, No rollaway/extra beds, MP3 docking station, iPod docking station, In-room climate control (heating), In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Alpine Chic Room
Room Size: 215 square feet m2
2 Queen Bed and Large Twin Sofa Bed
Alpine Chic Room

General

Pet-friendly room, Square feet - 215, Ping - 6, Number of bedrooms - 1, Shower only, Free cribs/infant beds, Square meters - 20, Heating, No rollaway/extra beds, Balcony, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Design Superior Room
Room Size: 322 square feet m2
2 Queen Bed and Twin Sofa Bed
Design Superior Room

General

Pet-friendly room, Number of bedrooms - 1, Shower only, Square feet - 322, IndRm-RenoRecent-Month October, Free cribs/infant beds, Square meters - 30, IndRm-RenoRecent-Year 2015, No rollaway/extra beds, MP3 docking station, Ping - 9.05, iPod docking station, Separate sitting area, In-room climate control (heating), Balcony, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Wellness Hotel Alpenhof pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Wellness Hotel Alpenhof have a swimming pool?

Yes, this Wellness Hotel Alpenhof has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Wellness Hotel Alpenhof?

Best-rates for the Wellness Hotel Alpenhof starts from $750 per night with includes Laundry, Pool, TV, Spa, Toiletries, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Breakfast, Hot Tub, Balcony/Terrace, Accessibility, Skiing, Fireplace/Heating, Child Friendly, Wheelchair Accessible, Bar, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Wellness Hotel Alpenhof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Wellness Hotel Alpenhof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Wellness Hotel Alpenhof is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Wellness Hotel Alpenhof?

Based on the information reported by the owner or manager, the Wellness Hotel Alpenhof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Wellness Hotel Alpenhof?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD750
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