The Pollux | Hotel in Zermatt
Hotel in Zermatt City Centre, Zermatt
Family-friendly hotel with 3 restaurants, 4-minute walk to Matterhorn Museum
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Pollux offers 35 accommodations with minibars and safes. A pillow menu is available. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Private bathroom
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Hair dryer
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Bathrobes
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Toilet paper
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Shower/tub combination
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Soap
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Towels
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Shampoo
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Heating
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Hypo-allergenic bedding
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Bed sheets
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Pillow menu
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Blackout drapes/curtains
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Safe
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Phone
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Free newspapers
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Local maps
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Connecting rooms available
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Slippers
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Desk chair
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Desk
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Free buffet breakfast available daily 7:30 AM–10:30 AM
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Coffee/tea in common area(s)
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3 restaurants
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1 bar
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Minibar
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Coffee/tea maker
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Offsite parking within 9 mi (CHF 20 per day)
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Ski shuttle nearby
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Roundtrip airport shuttle (surcharge)
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Elevator
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Tile flooring in room
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Hardwood flooring in room
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Ice skating
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Hiking/biking trails
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Mountain biking
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Ski equipment rentals
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Downhill skiing
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Cross-country skiing
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Ski runs
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Skiing
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Snowshoeing
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Ski lifts
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Golfing
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Golf lessons
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Snowboarding
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Skiing lessons
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Wildlife and game viewing
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Ski area
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Sledding
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Rock climbing
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Steam room
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Sauna
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Fitness center
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Bicycle rentals
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Full-service spa
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Arcade/game room
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80-cm flat-screen TV
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Cable/satellite channels
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Business center
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Meeting room
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Front-desk safe
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Banquet hall
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ATM/banking services
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Elevator
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Free newspapers in lobby
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English
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Italian
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French
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German
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Spanish
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Smoke-free property
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Fireplace in lobby
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TV in lobby
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Arcade/game room
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Laundry facilities
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Snack bar/deli
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Tour/ticket assistance
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Porter/bellhop
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Concierge services
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Hair salon
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Luggage storage
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24-hour front desk
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Ski passes
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Dry cleaning service
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Ski storage
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Multilingual staff
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Daily housekeeping
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Snow sports gear
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Laundry facilities
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Garden
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Terrace
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Massage - sports
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Double Room, City View
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 6.35, Bed count minimum 1, Bed count maximum 1, City view |
|
Gallery Single Room
Room Size:
118 square feet m2
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GeneralSquare feet - 118, No rollaway/extra beds, Ping - 3.32, Bed count minimum 1, Bed count maximum 1, Square meters - 11, Free cribs/infant beds |
|
Double Room, Balcony
Room Size:
237 square feet m2
|
GeneralBalcony or patio, Rollaway/extra beds (surcharge), Square feet - 237, Number of bedrooms - 1, Ping - 6.66, Balcony, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22, Free cribs/infant beds |
|
Family Room, City View
Room Size:
344 square feet m2
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GeneralSquare meters - 32, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count maximum 3, City view, Bed count minimum 3 |
|
Superior Double Room, Balcony
Room Size:
344 square feet m2
|
GeneralSquare meters - 32, Balcony or patio, Rollaway/extra beds (surcharge), No cribs (infant beds), Number of bedrooms - 1, Balcony, Square feet - 344, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10 |
|
Triple Room
Room Size:
m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this The Pollux pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the The Pollux have a swimming pool?
No, this The Pollux does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in The Pollux?
Best-rates for the The Pollux starts from $531 per night with includes Accessibility, Security/Safety, Sports/Activities, Spa, Fireplace/Heating, Breakfast, Kitchen, Balcony/Terrace, Wellness Facilities, Child Friendly, Internet, Business Services, Bedding/Linens, Skiing, Restaurant, Bar, Laundry, Wheelchair Accessible, Guest Services, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is The Pollux a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the The Pollux wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Pollux is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the The Pollux?
Based on the information reported by the owner or manager, the The Pollux indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for The Pollux?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
