Phoenix | Hotel in Zermatt

| 9.4 (686 Reviews) |  1 Bathroom
Zermatt Hotel | Phoenix

Hotel in Zermatt

A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite.
Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Free toiletries
  • Bathtub or shower
  • Towels
  • Private bathroom
Bedroom
  • Heating
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Connecting rooms available
  • Water-efficient showers only
  • Energy-saving switches
  • Safe
  • Desk
  • Water-efficient toilets only
  • Soundproofing
  • Phone
Breakfast
  • 1 bar
  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • Espresso maker
Parking
  • Train station shuttle on request
  • No onsite parking available
  • Roundtrip train station shuttle (surcharge) from 8:30 AM - 5:30 PM
Accessibility
  • Elevator
Activities
  • Skiing lessons
  • Hiking/biking trails
  • Ski area
  • Swimming
  • Mountain climbing
  • Bicycle rentals
  • Snowshoeing
  • Downhill skiing
  • Snowboarding
  • Fishing
  • Rock climbing
  • Ski runs
  • Cross-country skiing
  • Parasailing
  • Ski equipment rentals
  • Ziplining
  • Skiing
  • Mountain biking
  • Ski lifts
  • Sledding
  • Ropes course
  • Bicycle tour information
  • Bike storage
  • Fitness center
  • Helicopter/airplane tours
  • Bike parking
Entertainment
  • Cable channels
  • 40-inch flat-screen TV
General
  • Meeting room
  • Banquet hall
  • Elevator
  • Dutch
  • French
  • English
  • German
  • Double-glazed windows
  • TV in lobby
  • Smoke-free property
  • Comprehensive recycling policy
  • Fireplace in lobby
Guest Services
  • Soundproofed rooms
  • Luggage storage
  • Ski storage
  • Daily housekeeping
  • Multilingual staff
  • Front desk (limited hours)
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18
Check-out
Check-out before 10:30 am contactless check-out available express check-out available
Child Policy
This property does not allow children. rollaway/extra beds are available for chf 100 per day. cribs (infant beds) are not available.
Payment Policy
Pet fee: chf 20 per pet, per day rollaway bed fee: chf 100 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of chf 20 per pet, per day welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jesus
Feb 22, 2026 06:10:30 AM
Review Score:   10
Summary: Good location. Delicious buffet breakfast. Huge gym. Great service. Convenient ski room.
See All Reviews

Room Arrangement

Room Info Facilities
Room
Room Size: 301 square feet m2
2 Twin Beds
Room

General

Pet-friendly room, Balcony or patio, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Sofa bed, Ping - 8.46, Square feet - 301, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)
Room Size: 279 square feet m2
2 Twin Beds
Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

General

Rollaway/extra beds (surcharge), Ping - 7.84, IndRm-RenoRecent-Month June, Number of bedrooms - 1, Pets not allowed, Square meters - 26, IndRm-RenoRecent-Year 2012, Square feet - 279, Mountain view, Extra bed count 1, Daily housekeeping, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Double Room (Matterhorn View from Balcony)
Room Size: 215 square feet m2
2 Twin Beds
Standard Double Room (Matterhorn View from Balcony)

General

Pet-friendly room, Square meters - 20, Balcony or patio, Square feet - 215, No rollaway/extra beds, Ping - 6.04, Number of bedrooms - 1, Wardrobe or closet, Balcony, Mountain view, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Twin Beds
Room Size: 215 square feet m2
2 Twin Beds
Standard Double Room, 2 Twin Beds

General

Pet-friendly room, Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6.04, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Superior Double Room, 2 Twin Beds
Room Size: 247 square feet m2
2 Twin Beds
Superior Double Room, 2 Twin Beds

General

Pet-friendly room, Balcony or patio, Square feet - 247, Ping - 6.94, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room, 2 Twin Beds
Room Size: 279 square feet m2
2 Twin Beds
Deluxe Double Room, 2 Twin Beds

General

Pet-friendly room, Rollaway/extra beds (surcharge), Ping - 7.84, IndRm-RenoRecent-Month June, Number of bedrooms - 1, Square meters - 26, IndRm-RenoRecent-Year 2012, Square feet - 279, Extra bed count 1, Balcony or patio, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Phoenix pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Phoenix have a swimming pool?

Yes, this Phoenix has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix?

Best-rates for the Phoenix starts from $385 per night with includes Wellness Facilities, Fireplace/Heating, Toiletries, Guest Services, Security/Safety, Business Services, Skiing, Internet, Pool, Bedding/Linens, Kitchen, Wheelchair Accessible, Accessibility, Bar, Breakfast, TV, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phoenix a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix?

Based on the information reported by the owner or manager, the Phoenix indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD385
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