Hotel Metropol & Spa | Hotel in Zermatt

| 9.4 (199 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Metropol & Spa

Hotel in Zermatt

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Metropol & Spa offers 22 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Towels
Bedroom
  • Bed sheets
  • Pillow menu
  • Heating
  • Blackout drapes/curtains
  • Desk
  • Safe
  • Connecting rooms available
Breakfast
  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • Room service available
  • 1 bar
  • Minibar
  • Refrigerator
Parking
  • No onsite parking available
  • Ski shuttle nearby
  • Free train station pick-up shuttle
Accessibility
  • Elevator
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways
Activities
  • Bicycle rentals
  • Skiing lessons
  • Hiking/biking trails
  • Cross-country skiing
  • Ski lifts
  • Skiing
  • Ski runs
  • Golf lessons
  • Golfing
  • Snowboarding
  • Snowshoeing
  • Mountain biking
  • Ski equipment rentals
  • Ski area
  • Sledding
  • Downhill skiing
  • Steam room
  • Playground
  • Hot tub
  • Fitness center
  • Indoor pool
  • Full-service spa
  • Sauna
Entertainment
  • Cable channels
  • LCD TV
General
  • Computer station
  • Elevator
  • Front-desk safe
  • Library
  • French
  • Italian
  • German
  • Portuguese
  • Spanish
  • English
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Playground
  • Refrigerator
  • Indoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Ski storage
  • Daily housekeeping
  • Multilingual staff
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace
Spa
  • Steam room
  • Hot tub
  • Massage/treatment rooms
  • Sauna
  • Massage - sports

Policies

Check-in
Check-in start time: 1:00 pm; check-in end time: 10:00 pm
Check-out
A late check-out fee will be charged check-out before 11 am late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for chf 120.0 per night.
Payment Policy
Late check-out is available for a fee (subject to availability) rollaway bed fee: chf 120.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Grethe Karin
Feb 8, 2026 02:22:38 AM
Review Score:   10
Summary: Very central location, very nice people and service at the hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room Single Use, Mountain View (Matterhorn)
Room Size: 269 square feet m2
1 Twin Bed
Superior Double Room Single Use, Mountain View (Matterhorn)

General

Rollaway/extra beds (surcharge), Square feet - 269, Wardrobe or closet, Ping - 7.56, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Standard Double Room
Room Size: 205 square feet m2
2 Large Twin Beds
Standard Double Room

General

Square feet - 205, Number of living rooms 0, No rollaway/extra beds, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Ping - 5.76, Balcony, Bed count minimum 2, Bed count maximum 2
Economy Twin Room
Room Size: 205 square feet m2
2 Large Twin Beds
Economy Twin Room

General

Square feet - 205, Number of living rooms 0, No rollaway/extra beds, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Ping - 5.76, Bed count minimum 2, Bed count maximum 2
Superior Double Room, Mountain View (Matterhorn)
Room Size: 269 square feet m2
1 Double Bed
Superior Double Room, Mountain View (Matterhorn)

General

Rollaway/extra beds (surcharge), Square feet - 269, Wardrobe or closet, Ping - 7.56, Sofa bed, Balcony, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Free cribs/infant beds
Economy Double Room, 1 Queen Bed
Room Size: 269 square feet m2
1 Queen Bed
Economy Double Room, 1 Queen Bed

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Wardrobe or closet, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Standard Single Room
Room Size: 129 square feet m2
1 Twin Bed
Standard Single Room

General

Square feet - 129, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 3.63, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Square meters - 12, Bed count maximum 1, Free cribs/infant beds

FAQ's

Is this Hotel Metropol & Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Metropol & Spa have a swimming pool?

Yes, this Hotel Metropol & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Metropol & Spa?

Best-rates for the Hotel Metropol & Spa starts from $428 per night with includes Breakfast, Hot Tub, Internet, Kitchen, Laundry, Pool, Accessibility, Wellness Facilities, Fireplace/Heating, Restaurant, Wheelchair Accessible, Balcony/Terrace, Business Services, Spa, Bar, Entertainment, Child Friendly, Security/Safety, Guest Services, Bedding/Linens, Skiing, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Metropol & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Metropol & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Metropol & Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Metropol & Spa?

Based on the information reported by the owner or manager, the Hotel Metropol & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Metropol & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD428
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