Hotel Excelsior | Hotel in Zermatt

| 9.4 (245 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Excelsior

Hotel in Zermatt

This smoke-free hotel features a restaurant, a bar/lounge, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden, and a front-desk safe are onsite.
Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
Bedroom
  • Bed sheets
  • Heating
  • Desk
  • Safe
  • Phone
Breakfast
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Minibar
Parking
  • No onsite parking available
Accessibility
  • Elevator
Activities
  • Bicycle rentals
  • Hiking/biking trails
  • Ski lifts
  • Rock climbing
  • Ski runs
  • Skiing
  • Mountain climbing
  • Snowboarding
  • Snowshoeing
  • Mountain biking
  • Ice skating
  • Ski area
  • Sledding
  • Helicopter/airplane tours
Entertainment
  • LCD TV
General
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • German
  • French
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Ski storage
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 10:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for chf 50.0 per day.
Payment Policy
Pet fee: chf 20 per pet, per night service animals are exempt from fees rollaway bed fee: chf 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of chf 20 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dennis
Feb 23, 2026 08:40:48 PM
Review Score:   10
Summary: Room was spacious and had a balcony view of the Matterhorn.
See All Reviews

Room Arrangement

Room Info Facilities
Economy Double Room
Room Size: 161 square feet m2
1 Queen Bed
Economy Double Room

General

Private bathroom, Square feet - 161, Ping - 5, Number of bedrooms - 1, Shower only, Square meters - 15, Bed count minimum 1, Bed count maximum 1
Junior Suite, Balcony
Room Size: 377 square feet m2
3 Twin Beds and Twin Sofa Bed
Junior Suite, Balcony

General

Rollaway/extra beds (surcharge), Private bathroom, Ping - 11, Shower only, Balcony, Square feet - 377, Bed count maximum 3, Square meters - 35, Mountain view, Extra bed count 1, Free cribs/infant beds, Bed count minimum 3
Suite, Mountain View
Room Size: 452 square feet m2
2 Double Bed and Twin Sofa Bed
Suite, Mountain View

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 13, Mountain view, Extra bed count 1, Square feet - 452, Number of living rooms 1, Free cribs/infant beds, Square meters - 42, Private bathroom, Separate bathtub and shower, Bed count minimum 2, Bed count maximum 2
Double Room (North)
Room Size: 194 square feet m2
2 Twin Beds
Double Room (North)

General

Private bathroom, Square feet - 194, Number of bedrooms - 1, Square meters - 18, Shower only, Ping - 5.45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View
Room Size: 312 square feet m2
2 Twin Beds
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

General

Number of bedrooms - 1, Square meters - 29, Pets not allowed, Bathtub or shower, Extra bed count 0, Square feet - 312, Mountain view, Free cribs/infant beds, Balcony or patio, Private bathroom, Balcony, Ping - 8.77, Bed count minimum 2, Bed count maximum 2
Single Room
Room Size: 194 square feet m2
1 Twin Bed
Single Room

General

Private bathroom, Square feet - 194, No cribs (infant beds), Number of bedrooms - 1, Square meters - 18, Shower only, Ping - 5.45, Bed count minimum 1, Bed count maximum 1
Double Room, Balcony (South)
Room Size: 301 square feet m2
2 Twin Beds
Double Room, Balcony (South)

General

Ping - 8, Private bathroom, Square meters - 28, Balcony, Bathtub or shower, Square feet - 301, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Hotel Excelsior pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Excelsior have a swimming pool?

No, this Hotel Excelsior does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Excelsior?

Best-rates for the Hotel Excelsior starts from $261 per night with includes Internet, Bar, Skiing, Wellness Facilities, Laundry, Wheelchair Accessible, Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Guest Services, Breakfast, Security/Safety, Fireplace/Heating, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Excelsior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Excelsior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Excelsior is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Excelsior?

Based on the information reported by the owner or manager, the Hotel Excelsior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Excelsior?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD261
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