Hotel Derby | Hotel in Zermatt

| 9.4 (371 Reviews) |  1 Bathroom
Zermatt City Centre Hotel | Hotel Derby

Hotel in Zermatt City Centre, Zermatt

Mountain hotel with a restaurant, steps from Zermatt-Matterhorn Ski Paradise
Along with a restaurant, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and free newspapers are onsite.
Housekeeping is available on request.
Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Towels
  • Hair dryer
Bedroom
  • Hypo-allergenic bedding
  • Heating
  • Bed sheets
  • Energy-saving switches
  • Safe
  • Separate sitting area
  • Soundproofing
  • Laptop-friendly workspace
  • Water-efficient toilets only
  • Heated floors
  • Desk
Breakfast
  • 1 restaurant
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 18.00 for adults and CHF 10.00 for children
Parking
  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
Accessibility
  • Elevator
  • Handrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
Activities
  • Ice skating
  • Hiking/biking trails
  • Mountain biking
  • Downhill skiing
  • Skiing
  • Bicycle rentals
  • Ski lifts
  • Cave exploring
  • Ski area
  • Snowboarding
  • Mountain climbing
  • Sledding
  • Rock climbing
  • Shopping
  • Helicopter/airplane tours
Entertainment
  • TV
General
  • Front-desk safe
  • Elevator
  • Free newspapers in lobby
  • Library
  • English
  • Italian
  • French
  • Portuguese
  • German
  • Comprehensive food waste policy
  • Double-glazed windows
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Tour/ticket assistance
  • Concierge services
  • Luggage storage
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Front desk (limited hours)
  • Dry cleaning service
  • Ski storage
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Balcony

Policies

Check-in
Check-in start time: 3:30 pm; check-in end time: 10:00 pm
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 18.00 for adults and chf 10.00 for children pet fee: chf 10.00 per pet, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 10.00 per pet, per day welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Paul
Jan 13, 2026 07:12:06 PM
Review Score:   10
Summary: Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
See All Reviews

Room Arrangement

Room Info Facilities
Apartment (Bellevue)
Room Size: 517 square feet m2
3 Double Bed and Twin Sofa Beds
Apartment (Bellevue)

General

Pet-friendly room, Dining table, Square feet - 517, Number of bedrooms - 1, Coffee/tea maker, Sofa bed, Square meters - 48, Bathtub or shower, Extra bed count 1, Number of living rooms 1, Ping - 15, No cribs (infant beds), Courtyard view, Bed count maximum 3, Bed count minimum 3
Double Room Single Use, 1 Bedroom (Arve)
Room Size: m2
1 Twin Bed
Double Room Single Use, 1 Bedroom (Arve)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Shower only, Mountain view, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Double Room (Arve)
Room Size: 237 square feet m2
2 Twin Beds
Double Room (Arve)

General

Pet-friendly room, Square feet - 237, Number of bedrooms - 1, Ping - 7, Bathtub or shower, Mountain view, Bed count minimum 2, Square meters - 22, Free cribs/infant beds, Bed count maximum 2
Family Room (Arve)
Room Size: 377 square feet m2
3 Twin Beds and Double Bed
Family Room (Arve)

General

Pet-friendly room, Number of bedrooms - 2, Ping - 11, Shower only, Square feet - 377, Bed count maximum 3, Square meters - 35, Mountain view, Free cribs/infant beds, Bed count minimum 3
Family Double Room (Arve Plus 2 - Kajütenbett)
Room Size: 269 square feet m2
3 Twin Beds and Twin Bunk Bed
Family Double Room (Arve Plus 2 - Kajütenbett)

General

Ping - 8, Bed count minimum 4, Pet-friendly room, Square feet - 269, Number of bedrooms - 1, Bathtub or shower, Square meters - 25, Mountain view, Bed count maximum 4, Free cribs/infant beds
Standard Apartment, 3 Bedrooms
Room Size: 1238 square feet m2
4 King Beds and Twin Beds
Standard Apartment, 3 Bedrooms

General

Bed count minimum 4, Pet-friendly room, Dining table, Fireplace, Coffee/tea maker, Ping - 35, Bathtub or shower, Mountain view, Number of living rooms 1, Free cribs/infant beds, Square feet - 1238, Number of bedrooms - 3, Square meters - 115, Bed count maximum 4
Twin Room (Residence Bellevue)
Room Size: 237 square feet m2
2 Twin Beds
Twin Room (Residence Bellevue)

General

Pet-friendly room, Square feet - 237, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Extra bed count 1, Square meters - 22, Free cribs/infant beds, Ping - 6.66, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Hotel Derby pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Derby have a swimming pool?

No, this Hotel Derby does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Derby?

Best-rates for the Hotel Derby starts from $363 per night with includes Balcony/Terrace, Guest Services, Accessibility, Bedding/Linens, Restaurant, Security/Safety, Skiing, Child Friendly, Laundry, TV, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Entertainment, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Derby a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Derby wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Derby is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Derby?

Based on the information reported by the owner or manager, the Hotel Derby indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Derby?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD363
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