Hotel Ambassador Zermatt | Hotel in Zermatt

| 9.0 (491 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Ambassador Zermatt

Hotel in Zermatt

Mountain hotel with an indoor pool, steps from Zermatt-Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Free toiletries
  • Bathtub or shower
  • Hair dryer
Bedroom
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Safe
  • Phone
  • Laptop-friendly workspace
  • Slippers
  • Electrical adapters/chargers
  • Desk
  • Children's slippers
Breakfast
  • Hosted evening meal available daily for a fee of CHF 55
  • 1 restaurant
  • 1 bar
  • Room service available
  • Free buffet breakfast available daily 7 AM–10:30 AM
  • Minibar
Parking
  • No onsite parking available
  • Ski shuttle nearby
Accessibility
  • Elevator
Activities
  • Hiking/biking trails
  • Mountain biking
  • Parasailing
  • Snowshoeing
  • Cross-country skiing
  • Downhill skiing
  • Skiing
  • Bicycle rentals
  • Ski lifts
  • Golf lessons
  • Golfing
  • Snowboarding
  • Skiing lessons
  • Ski area
  • Sledding
  • Snow tubing
  • Sauna
  • Hot tub
  • Indoor pool
  • Bicycle rentals
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Business center
  • Computer station
  • Front-desk safe
  • Elevator
  • Free newspapers in lobby
  • English
  • Italian
  • Russian
  • Greek
  • French
  • Portuguese
  • German
  • Spanish
  • Smoke-free property
  • Fireplace in lobby
  • TV in lobby
Guest Services
  • Laundry facilities
  • Indoor pool
  • Snack bar/deli
  • Tour/ticket assistance
  • Porter/bellhop
  • Concierge services
  • Ski equipment rentals
  • Luggage storage
  • 24-hour front desk
  • Ski passes
  • Dry cleaning service
  • Ski storage
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for chf 90 per night.
Payment Policy
Pet fee: chf 15.00 per pet crib (infant bed) fee: chf 90 per night hosted evening meal: chf 55 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of chf 15.00 per pet welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Anna Christina
Jan 31, 2026 06:07:58 AM
Review Score:   10
Summary: Very nice place and wonderful restaurant
See All Reviews

Room Arrangement

Room Info Facilities
1 Bed Room Suite in Suite
Room Size: 534 square feet m2
3 Twin Beds and Queen Sofa Bed
1 Bed Room Suite in Suite

General

Square feet - 534, Number of bedrooms - 1, Separate bedroom, Mountain view, Wheelchair accessible, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Bathrobes, Square meters - 50, Ping - 15, Separate sitting area, Bed count maximum 3, Bed count minimum 3
2 Room Suite in Family room
Room Size: 646 square feet m2
4 Twin Beds
2 Room Suite in Family room

General

Bed count minimum 4, Square feet - 646, Number of bedrooms - 2, Ping - 18.15, Mountain view, Wheelchair accessible, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Bathrobes, Square meters - 60, Separate sitting area, Bed count maximum 4
Double Room, Mountain View (Matterhorn)
Room Size: 269 square feet m2
2 Twin Beds
Double Room, Mountain View (Matterhorn)

General

Bathrobes, Square feet - 269, Number of bedrooms - 1, Ping - 7.56, Courtyard view, Square meters - 25, Extra bed count 0, Mountain view, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Standard Double or Twin Room
Room Size: 269 square feet m2
2 Twin Beds
Standard Double or Twin Room

General

Bathrobes, Square feet - 269, Number of bedrooms - 1, Garden view, Ping - 7.56, Square meters - 25, Mountain view, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Ambassador Zermatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ambassador Zermatt have a swimming pool?

Yes, this Hotel Ambassador Zermatt has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ambassador Zermatt?

Best-rates for the Hotel Ambassador Zermatt starts from $484 per night with includes Security/Safety, Skiing, Fireplace/Heating, Bedding/Linens, Restaurant, Breakfast, TV, Wheelchair Accessible, Business Services, Toiletries, Guest Services, Hot Tub, Balcony/Terrace, Wellness Facilities, Bar, Child Friendly, Internet, Laundry, Pool, Accessibility, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ambassador Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ambassador Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ambassador Zermatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ambassador Zermatt?

Based on the information reported by the owner or manager, the Hotel Ambassador Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ambassador Zermatt?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD484
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