Grand Hotel Zermatterhof | Hotel in Zermatt

| 9.6 (376 Reviews) |  1 Bathroom
Zermatt City Centre Hotel | Grand Hotel Zermatterhof

Hotel in Zermatt City Centre, Zermatt

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hotel Zermatterhof offers 69 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Shower
  • Designer toiletries
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Bed sheets
  • Pillow menu
  • Heating
  • Hypo-allergenic bedding
  • Individually decorated
  • Slippers
  • Desk
  • Turndown service
  • Free newspapers
  • Safe
  • Soundproofing
  • Individually furnished
Breakfast
  • 24-hour room service
  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Minibar
  • Free bottled water
  • Electric kettle
  • Coffee/tea maker
Parking
  • Free roundtrip train station shuttle
  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Area shuttle (surcharge)
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Ski area
  • Mountain biking
  • Ski equipment rentals
  • Ski runs
  • Ski lifts
  • Adjacent to a golf course
  • Downhill skiing
  • Bicycle rentals
  • Hiking/biking trails
  • Skiing
  • Skiing lessons
  • Sledding
  • Rock climbing
  • Snowshoeing
  • Snowboarding
  • Sauna
  • Indoor pool
  • Full-service spa
  • Steam room
  • Hot tub
  • Bicycle rentals
  • Fitness center
Entertainment
  • TV
General
  • Business center
  • Conference space (398 square feet)
  • Computer station
  • Meeting rooms - 4
  • ATM/banking services
  • Elevator
  • Library
  • Front-desk safe
  • Banquet hall
  • Free newspapers in lobby
  • German
  • Italian
  • French
  • English
  • Fireplace in lobby
  • Designated smoking areas
  • Games
Guest Services
  • Indoor pool
  • Snack bar/deli
  • Babysitting (surcharge)
  • Soundproofed rooms
  • Laundry facilities
  • In-room child care (surcharge)
  • Luggage storage
  • 24-hour front desk
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Wedding services
  • Ski passes
  • Laundry facilities
  • Multilingual staff
  • Ski storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace
Spa
  • Massage/treatment rooms
  • Sauna
  • 5 treatment rooms
  • Aromatherapy
  • Steam room
  • Massage - sports
  • Body treatments
  • Hot tub
  • Spa open daily
  • Massage - hot stone
  • Manicures and pedicures
  • Body scrubs
  • Facials
  • Body wraps
  • Ayurvedic treatments
  • Massage - Swedish
  • Reflexology

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 8 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 200.0 per night. cribs (infant beds) are not available.
Payment Policy
Pet fee: chf 45 per pet, per day rollaway bed fee: chf 200.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 45 per pet, per day

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David
Mar 6, 2026 04:00:00 AM
Review Score:   10
Summary: The hotel and service were first class. Staff were very helpful and courteous.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 Bedroom, Corner (Matterhorn View)
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Suite, 1 Bedroom, Corner (Matterhorn View)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Classic Double Room
Room Size: 269 square feet m2
1 Large Twin Bed
Classic Double Room

General

Ping - 8, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Double Room
Room Size: 215 square feet m2
1 Queen Bed
Double Room

General

Square meters - 20, Square feet - 215, No rollaway/extra beds, Ping - 6, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room (Matterhorn View)
Room Size: 323 square feet m2
1 Large Twin Bed
Deluxe Double Room (Matterhorn View)

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Signature Suite, 1 Bedroom (Classic)
Room Size: m2
2 Double Bed and Twin Bed
Signature Suite, 1 Bedroom (Classic)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: 323 square feet m2
1 Large Twin Bed
Deluxe Double Room

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Classic Double Room (Matterhorn View)
Room Size: 215 square feet m2
1 Large Twin Bed
Classic Double Room (Matterhorn View)

General

Square meters - 20, Rollaway/extra beds (surcharge), Square feet - 215, Ping - 6, Number of bedrooms - 1, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 Bedroom
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Junior Suite, 1 Bedroom

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 Bedroom (Matterhorn View)
Room Size: 484 square feet m2
2 Double Bed and Twin Bed
Junior Suite, 1 Bedroom (Matterhorn View)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Grand Suite (Matterhorn View)
Room Size: 818 square feet m2
1 Double Bed
Grand Suite (Matterhorn View)

General

Square meters - 76, Number of living rooms 0, Fireplace, Number of bedrooms - 1, Square feet - 818, Ping - 23, Room and bed type depend on availability check-in, Mountain view, Bed count minimum 1, Bed count maximum 1
Suite (Chalet)
Room Size: 700 square feet m2
2 Double Bed and Twin Bed
Suite (Chalet)

General

Square meters - 65, Square feet - 700, Rollaway/extra beds (surcharge), Fireplace, Number of bedrooms - 1, Extra bed count 1, Ping - 20, Bed count minimum 2, Bed count maximum 2
Superior Double Room (Classic)
Room Size: 420 square feet m2
2 Double Bed and Twin Bed
Superior Double Room (Classic)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square meters - 39, Ping - 12, Extra bed count 1, Bed count minimum 2, Square feet - 420, Bed count maximum 2
Suite (Chalet - Matterhorn View)
Room Size: 700 square feet m2
2 Double Bed and Twin Bed
Suite (Chalet - Matterhorn View)

General

Square meters - 65, Square feet - 700, Rollaway/extra beds (surcharge), Fireplace, Number of bedrooms - 1, Mountain view, Extra bed count 1, Ping - 20, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Grand Hotel Zermatterhof pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hotel Zermatterhof have a swimming pool?

Yes, this Grand Hotel Zermatterhof has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hotel Zermatterhof?

Best-rates for the Grand Hotel Zermatterhof starts from $610 per night with includes Child Friendly, Hot Tub, Laundry, Pool, Sports/Activities, Bedding/Linens, TV, Wellness Facilities, Spa, Restaurant, Entertainment, Breakfast, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Business Services, Toiletries, Guest Services, Internet, Kitchen, Accessibility, Transportation/Shuttle, Skiing, Fireplace/Heating, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Hotel Zermatterhof a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel Zermatterhof wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel Zermatterhof is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel Zermatterhof?

Based on the information reported by the owner or manager, the Grand Hotel Zermatterhof indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel Zermatterhof?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD610
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