Alex Alpine Resort - Spa & Sports | Hotel in Zermatt

| 8.9 (202 Reviews) |  6 Bathrooms  11 Guests
Zermatt City Centre Hotel | Alex Alpine Resort - Spa & Sports

Hotel in Zermatt City Centre, Zermatt

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines and running machines. There are also a tennis court, a dedicated yoga room with reformer Pilates, and a grotto swimming pool with a jacuzzi. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

Alex Alpine Resort - Spa & Sports is located in Zermatt.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 202 reviews with the average score of 8.9 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alex Alpine Resort - Spa & Sports in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alex Alpine Resort - Spa & Sports”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Pool
Designated Smoking Area
TV
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Kid-friendly buffet
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Snack bar
  • Special diet meals (on request)
  • Breakfast in the room
Activities
  • Beauty services
  • Tennis equipment
  • Pedicure
  • Game room
  • Indoor pool
  • Golf course (within 2 miles)
  • Cycling
  • Fitness center
  • Sauna
  • Racquetball
  • Fitness
  • Indoor pool (seasonal)
  • Badminton equipment
  • Spa facilities
  • Fishing
  • Ping-pong
  • Bike tours
  • Body wrap
  • Spa
  • Steam room
  • Playground
  • Spa/Wellness packages
  • Turkish/Steam Bath
  • Manicure
  • Hot tub/Jacuzzi
  • Pool table
  • Skiing
  • Body scrub
  • Spa lounge/Relaxation area
  • Yoga classes
  • Waxing services
  • Fitness classes
  • Locker rooms
  • Hiking
  • Solarium
  • Personal trainer
  • Tennis court
  • Facial treatments
  • Foot bath
  • Massage
  • Massage chair
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
General
  • Smoke-free property
  • Family rooms
  • Safe
  • Non-smoking rooms
  • Heating
  • Elevator
  • Convenience store on site
  • Designated smoking area
Guest Services
  • Baggage storage
  • Laundry
  • Suit press
  • Ironing service
  • ATM on site
  • Business center
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Currency exchange
  • Express check-in/out
  • Dry cleaning
  • Shared lounge/TV area
  • Tour desk
  • Packed lunches
  • Concierge
  • Room service
  • Babysitting/Child services
  • Shuttle service
  • Daily housekeeping
  • Private check-in/out
  • Fax/Photocopying
  • Invoice provided
Internet
  • Internet
Outdoors
  • Terrace
  • Sun deck
  • Outdoor furniture
  • Garden
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski school
  • Ski storage
  • Ski pass vendor
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note that dogs are not allowed in the restaurant and the breakfast room, please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi.swimming pool: closed from sun, oct 4, 2026 until fri, nov 20, 2026, swimming pool: closed from sun, oct 4, 2026 until fri, nov 20, 2026, spa/wellness center is closed from 2026-11-20 until 2026-10-04, bar is closed from 2026-11-20 until 2026-10-04, sauna is closed from 2026-11-20 until 2026-10-04, fitness center is closed from 2026-11-20 until 2026-10-04, hot tub/jacuzzi is closed from 2026-11-20 until 2026-10-04

Reviews

Value for money:
8.3
Location:
9.53
Staff:
9.19
Facilities:
8.92
Comfort:
9.21
Cleanliness:
9.17
Maria
May 4, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Lovely hotel, decor is full of character. There is a large swimming pool with excellent spa facilities. Great restaurant on site, by far my best meal in Zermatt.
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Shower cap, Shower, Body soap, Slippers, Hairdryer, Bathtub or shower

General

Safe, Smoke Alarm, Key access, Heating, Trash cans, Hardwood or parquet floors

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Standard Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Shower cap, Body soap, Slippers, Hairdryer, Bathtub, Bathtub or shower

General

Safe, Smoke Alarm, Key access, Carpeted, Heating, Interconnecting room(s) available, Trash cans

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Shower cap, Body soap, Slippers, Hairdryer, Bathtub, Bathtub or shower

General

Safe, Smoke Alarm, Key access, Carpeted, Heating, Interconnecting room(s) available, Trash cans

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Feather pillow, Sofa bed, Socket near the bed

Pool and Spa

Pool towels
Luxury Suite
Room Type: Double
Room Size: 65 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Luxury Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Conditioner, Shower cap, Shower, Body soap, Slippers, Hairdryer, Bathtub, Bathtub or shower

General

Safe, Smoke Alarm, Key access, Heating, Interconnecting room(s) available, Trash cans, Hardwood or parquet floors

Media & Technology

Radio, CD player, Telephone, Flat-screen TV, Cable channels, TV, DVD player

Kitchen

Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Desk, Sofa

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Sofa bed, Socket near the bed, Clothes rack, Fold-up bed

Pool and Spa

Pool towels
Classic Junior Suite
Room Type: Suite
Room Size: 36 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Shower cap, Body soap, Slippers, Hairdryer, Bathtub, Bathtub or shower

General

Safe, Smoke Alarm, Key access, Carpeted, Heating, Interconnecting room(s) available, Trash cans

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk, Sofa

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Sofa bed, Socket near the bed, Clothes rack, Fold-up bed

Pool and Spa

Pool towels
Budget Double Room
Room Type: Double
Room Size: 22 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Toilet, Free toiletries, Bathrobe, Towels, Toilet paper, Shampoo, Body soap, Slippers, Hairdryer, Bathtub, Bathtub or shower

General

Heating, Safe, Key access, Trash cans

Living Area

Desk

Media & Technology

Flat-screen TV

View

Mountain view, View

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this Zermatt City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zermatt City Centre hotel?

Check-in time for Zermatt City Centre hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zermatt City Centre hotel have a swimming pool?

Yes, this Zermatt City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zermatt City Centre hotel?

Best-rates for the Zermatt City Centre hotel starts from $503 per night with includes TV, View, Ocean View, Oceanfront, Sports/Activities, Wellness Facilities, Fireplace/Heating, Private Pool, Spa, Bar, Breakfast, Child Friendly, Hot Tub, Pool, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Bedding/Linens, Skiing, Restaurant, Guest Services, Accessibility, Business Services, Toiletries, Entertainment, Internet, Laundry, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zermatt City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zermatt City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zermatt City Centre hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zermatt City Centre hotel?

Based on the information reported by the owner or manager, the Zermatt City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zermatt City Centre hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD503
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