Sheraton Ottawa Hotel | Hotel in Ottawa

| 8.8 (1129 Reviews) |  1 Bathroom
Byward Market - Parliament Hill Hotel | Sheraton Ottawa Hotel

Hotel in Byward Market - Parliament Hill, Ottawa

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out
Check-out before noon express check-out available late check-out fee: cad 75.00 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 20 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cad 19.00 to 26.00 for adults, and cad 9.50 to 13.00 for children valet parking fee: cad 40 per day (in/out privileges) late check-out fee: cad 75.00 (subject to availability) rollaway bed fee: cad 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Igor
Mar 15, 2026 09:41:42 PM
Review Score:   4
Summary: I have reserved the room for 3 adults. The first weird thing was to received an email that said that the breakfast included included only for 2 person. We have arrived at the hotel very late because of the snowfall after 8 hours driving from Hamilton. The second unpleasant thing was to know that the parking cost 40CAD and that we cannot park ourselves and must use the valet parking. We had to stop on the street and take all our luggage outdoor in the freezing cold. The last unpleasant news was to find out that the breakfast is not included at all. I do not recommend to stay in Sheraton Ottawa and will never do that myself again.
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FAQ's

Is this Sheraton Ottawa Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Ottawa Hotel?

Check-in time for Sheraton Ottawa Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Ottawa Hotel have a swimming pool?

No, this Sheraton Ottawa Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Ottawa Hotel?

Best-rates for the Sheraton Ottawa Hotel starts from $190 per night with includes Air Conditioner, Bedding/Linens, Bar, Guest Services, Entertainment, Laundry, Parking, Business Services, Wellness Facilities, Restaurant, Internet, Kitchen, Wheelchair Accessible, Security/Safety, TV, Accessibility, Fireplace/Heating, Toiletries, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Ottawa Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Ottawa Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Ottawa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Ottawa Hotel?

Based on the information reported by the owner or manager, the Sheraton Ottawa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Ottawa Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD190
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