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NASPA New Otani | Hotel in Yuzawa

| 8.4 (419 Reviews) |  1 Bathroom  34 Guests
Yuzawa-machi Hotel | NASPA New Otani

Hotel in Yuzawa-machi, Yuzawa

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

NASPA New Otani is located in Yuzawa.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Child Friendly, and several others. This is a 4 star rated property and has over 419 reviews with the average score of 8.4 . Coming to Yuzawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Yuzawa. These details are authentic, as they are provided by our partner, booking.com.

This NASPA New Otani in Yuzawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NASPA New Otani”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Restaurant
Parking
  • Electric vehicle charging station
  • Free parking
  • Parking
  • Parking on site
  • Accessible parking
  • Private Parking
Activities
  • Spa facilities
  • Sauna
  • Massage
  • Temporary art galleries
  • Indoor pool
  • Open-air bath
  • Spa lounge/Relaxation area
  • Fitness center
  • Indoor pool (year-round)
  • Tennis equipment
  • Public Bath
  • Ping-pong
  • Hot spring bath
  • Karaoke
  • Cycling
  • Hiking
  • Fitness
  • Hot tub
  • Locker rooms
  • Skiing
  • Tennis court
  • Game room
  • Steam room
General
  • Wifi in all areas
  • Non-smoking rooms
  • Heating
  • Safe
  • Chapel/Shrine
  • Designated smoking area
  • Elevator
  • Air conditioning
  • Family rooms
Guest Services
  • Strollers
  • Ironing service
  • 24-hour front desk
  • Fax/Photocopying
  • Shuttle service (free)
  • Vending machine (drinks)
  • Dry cleaning
  • Laundry
  • Lockers
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Shuttle service
  • Baggage storage
  • Suit press
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • BBQ facilities
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • 24-hour security
  • Key access
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Skiing
  • Ski storage
  • Ski school
  • Ski pass vendor
  • Ski-in, ski-out access
  • Ski rental on site
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests with children must inform the property at time of booking. please specify how many children will be staying and their respective ages in the special request box, please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. please contact the property for more details, only skiing is is possible at the property. snowboarding is not possible, renovation work of the property will be carried out from 11/05/26 to 30/11/26, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.35
Location:
8.64
Staff:
8.94
Facilities:
8.68
Comfort:
9.05
Cleanliness:
9.07
Kay
Oct 12, 2026 07:00:00 AM
Review Score:   5
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Sraff lovely , shuttle to town was good
Negative: Was disappointed that we paid for a hotel with an onsen and a swimming pool through bookings .com only to find out we had to pay each time we wamted to use it. Also there was no bar no restaurant open.
Summary: Ok
See All Reviews

Room Arrangement

Room Info Facilities
Family Room with Tatami Area
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Yukata, Socket near the bed

Safety features

Air purifiers
Japanese room 20 tatami
Room Type: Family
Room Size: 74 m2
9 Futon bed(s) Bed
Japanese room 20 tatami

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Yukata, Socket near the bed, Tatami (traditional Japanese flooring)

Safety features

Air purifiers
Japanese-Style Room (12 tatami)
Room Type: Family
Room Size: 50 m2
6 Futon bed(s) Bed
Japanese-Style Room (12 tatami)

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Yukata, Socket near the bed, Tatami (traditional Japanese flooring)

Safety features

Air purifiers
Superior Fourth - Non Smoking
Room Type: Quad
Room Size: 74 m2
4 Twin bed(s) Bed
Superior Fourth - Non Smoking

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Cribs

Room amenities

Yukata, Socket near the bed

Safety features

Air purifiers
Junior Suite
Room Type: Triple
Room Size: 74 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Junior Suite

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Cribs

Room amenities

Yukata, Socket near the bed

Safety features

Air purifiers
Superior Twin Room
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Cribs

Room amenities

Yukata, Socket near the bed

Safety features

Air purifiers
Standard Twin Room
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Towels, Toilet, Shower, Slippers

General

Safety deposit box, Key access, Trash cans, Heating

Media & Technology

Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

View

Mountain view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Bedroom

Cribs

Room amenities

Yukata, Socket near the bed

Safety features

Air purifiers

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for NASPA New Otani starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this NASPA New Otani has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the NASPA New Otani starts from $148 per night with includes Pool, Accessibility, Transportation/Shuttle, Security/Safety, Child Friendly, Hot Tub, Air Conditioner, Designated Smoking Area, Private Pool, Business Services, Sports/Activities, Spa, Restaurant, Breakfast, EV Charge Station, Guest Services, Barbecue/Outdoor Cooking, Heating, Internet, Laundry, Parking, Skiing, Wellness Facilities, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NASPA New Otani has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the NASPA New Otani indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.