Is this Mercure Hotel Düsseldorf Neuss pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Düsseldorf Neuss?

Check-in time for Mercure Hotel Düsseldorf Neuss starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Düsseldorf Neuss have a swimming pool?

No, this Mercure Hotel Düsseldorf Neuss does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Düsseldorf Neuss?

Best-rates for the Mercure Hotel Düsseldorf Neuss starts from $77 per night with includes Bedding/Linens, Entertainment, Kitchen, Accessibility, Designated Smoking Area, Wheelchair Accessible, Fireplace/Heating, Internet, Laundry, Parking, Balcony/Terrace, Business Services, Wellness Facilities, Restaurant, Breakfast, Child Friendly, TV, Guest Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Düsseldorf Neuss a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Düsseldorf Neuss wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Düsseldorf Neuss is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Düsseldorf Neuss?

Based on the information reported by the owner or manager, the Mercure Hotel Düsseldorf Neuss indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Düsseldorf Neuss?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hotel Düsseldorf Neuss | Hotel in Neuss

| 7.8 (513 Reviews) | 1 Bathroom

Erfttal Hotel | Mercure Hotel Düsseldorf Neuss

Hotel in Erfttal, Neuss

Hotel in Neuss with a restaurant and a bar
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Eco-friendly toiletries

Hair dryer

Private bathroom

Towels

Hydromassage showerhead

Bedroom

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Heating

Hypo-allergenic bedding

Bed sheets

Safe

Desk

Iron/ironing board (on request)

Eco-friendly cleaning products provided

LED light bulbs

Bulk dispenser for toiletries

Laptop-friendly workspace

Phone

Water-efficient showers only

Breakfast

Room service available

1 restaurant

Coffee/tea in common area(s)

1 bar

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person

Electric kettle

Parking

Free offsite parking within 328 ft

Limited onsite parking

Electric car charging station on site

Covered self parking on site (EUR 6 per day; includes in/out privileges)

Street parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Handrails in stairways

Elevator

Activities

Hiking/biking trails

Shopping

Entertainment

Flat-screen TV

Satellite channels

General

Conference space (3789 square feet)

Meeting rooms - 6

Business center

Computer station

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

Library

Elevator

Vending machine

Banquet hall

Spanish

English

German

Dutch

Italian

French

Vegan dining options

Comprehensive recycling policy

Biodegradable coffee stirrers

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

At least 80% organic food

Comprehensive food waste policy

No plastic coffee stirrers

Reusable cups only

Designated smoking areas (fines apply)

Reusable tableware only

Vegetarian dining options

No plastic soda bottles

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Laundry facilities

Rollaway/extra beds (surcharge)

Luggage storage

Multilingual staff

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 18 per person covered self parking fee: eur 6 per day (in/out privileges) pet deposit: eur 10 per night pet fee: eur 10 per pet, per day service animals are exempt from fees rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per day, plus a deposit of eur 10 per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Adam

Oct 4, 2025 07:05:44 PM

Review Score: 10

Summary: Very enjoyable stay. Ideal 2 nights for our needs.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room, Multiple Beds Room Size: 237 square feet m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Wardrobe or closet, Ping - 6.66, Pets not allowed, Extra bed count 1, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Bed count maximum 2
Privilege, Room, 1 Double Bed Room Size: 237 square feet m² 1 Double Bed	General Bathrobes, Square feet - 237, Slippers, Number of bedrooms - 1, Ping - 7, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22