Is this Grand Hotel National pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Hotel National?

Check-in time for Grand Hotel National starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Hotel National have a swimming pool?

Yes, this Grand Hotel National has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hotel National?

Best-rates for the Grand Hotel National starts from $374 per night with includes Kitchen, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Fireplace/Heating, Toiletries, Breakfast, Laundry, Pool, Bedding/Linens, Restaurant, Guest Services, Child Friendly, Internet, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Hotel National a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel National wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel National is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel National?

Based on the information reported by the owner or manager, the Grand Hotel National indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel National?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Hotel National | Hotel in Lucerne

| 9.2 (868 Reviews) | 1 Bathroom

Hotel in Lucerne

Lakefront hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Grand Hotel National offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Bathtub or shower

Hair dryer

Towels

Bedroom

Hypo-allergenic bedding

Heating

Bed sheets

Iron/ironing board (on request)

Slippers

Individually furnished

Turndown service

Desk

Free newspapers

Individually decorated

Safe

Breakfast

4 restaurants and 1 coffee shop/cafe

1 bar

24-hour room service

Buffet breakfast available for a fee daily 7 AM–11:00 AM: CHF 39 for adults and CHF 19 for children

Free bottled water

Espresso maker

Minibar

Parking

Area shuttle (surcharge)

Valet parking on site (CHF 40 per night)

24-hour roundtrip airport shuttle (surcharge)

Self parking on site (CHF 40 per day; includes in/out privileges)

Airport shuttle on request

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchairs available on site

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Snowshoeing

Fishing

Sailing

Cross-country skiing

Bicycle rentals

Downhill skiing

Hiking/biking trails

Mountain biking

Snowboarding

Fitness center (discounted access)

Parasailing

Skiing

Bicycle rentals

Full-service spa

Indoor pool

Sauna

Entertainment

40-inch flat-screen TV

Digital channels

General

24-hour business center

Meeting rooms

Computer station

Free newspapers in lobby

Ballroom

Elevator

Front-desk safe

Banquet hall

Spanish

English

German

French

Smoke-free property

Guest Services

Indoor pool

Laundry facilities

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Terrace

Spa

Massage - sports

Massage - hot stone

Massage - Swedish

Sauna

Body treatments

Aromatherapy

Massage - deep-tissue

Spa open daily

Reflexology

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3 am express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for chf 100 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately chf 39 for adults and chf 19 for children airport shuttle fee: chf 360 per vehicle (one way) self parking fee: chf 40 per day (in/out privileges) valet parking fee: chf 40 per night pet fee: chf 30 per pet, per night service animals are exempt from fees rollaway bed fee: chf 100 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 30 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nirvanie

Nov 20, 2025 07:39:20 PM

Review Score: 6

Summary: The service was good but the room air system seems wonky!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed with Sofa bed, Lake View Room Size: 548 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 51, No rollaway/extra beds, Square feet - 548, Lake view, Ping - 15.4, Bed count minimum 2, Bed count maximum 2
Suite, Multiple Beds, Lake View Room Size: 645 square feet m² 3 Twin Beds and Double Sofa Bed	General Square feet - 645, No rollaway/extra beds, Square meters - 60, Lake view, Bed count maximum 3, Ping - 18.1, Bed count minimum 3
Deluxe Room, Multiple Beds, Lake View Room Size: 602 square feet m² 3 King Beds and Double Sofa Bed	General Square feet - 602, No rollaway/extra beds, Ping - 16.9, Lake view, Bed count maximum 3, Square meters - 56, Bed count minimum 3
Standard Room, 1 Queen Bed, City View Room Size: 172 square feet m² 1 Queen Bed	General No rollaway/extra beds, Square feet - 172, Square meters - 16, Bed count minimum 1, Bed count maximum 1, City view, Ping - 4.8
Deluxe Room, 1 Queen Bed, Lake View Room Size: 226 square feet m² 1 Queen Bed	General Square meters - 21, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Lake view, Ping - 6.4, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Lake View Room Size: 301 square feet m² 1 King Bed	General No rollaway/extra beds, Square meters - 28, Lake view, Square feet - 301, Bed count minimum 1, Ping - 8.5, Bed count maximum 1
Deluxe Room, 1 King Bed, Lake View Room Size: 312 square feet m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 0, Square meters - 29, Ping - 8.8, Lake view, Square feet - 312, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed with Sofa bed, Lake View Room Size: 473 square feet m² 2 King Bed and Double Sofa Bed	General No rollaway/extra beds, Ping - 13.3, Square feet - 473, Lake view, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Suite, 2 Twin Beds, Lake View Room Size: 409 square feet m² 2 Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 11.5, Square meters - 38, Square feet - 409, Lake view, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Twin Beds, Lake View Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Ping - 6.0, Square feet - 215, No rollaway/extra beds, Lake view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Twin Beds, Lake View Room Size: 279 square feet m² 2 Twin Beds	General No rollaway/extra beds, Ping - 7.8, Square meters - 26, Lake view, Square feet - 279, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Twin Beds, City View Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Ping - 6.0, Square feet - 215, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Superior Room, 1 Queen Bed, Lake View Room Size: 172 square feet m² 1 Queen Bed	General No rollaway/extra beds, Square feet - 172, Square meters - 16, Lake view, Bed count minimum 1, Bed count maximum 1, Ping - 4.8