Is this Zermatt hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zermatt hotel have a swimming pool?

Yes, this Zermatt hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zermatt hotel?

Best-rates for the Zermatt hotel starts from $495 per night with includes Spa, Toiletries, Accessibility, Security/Safety, Sports/Activities, Breakfast, Hot Tub, Internet, Laundry, Wheelchair Accessible, Bedding/Linens, Guest Services, Business Services, Child Friendly, Skiing, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Pool, TV, Balcony/Terrace, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zermatt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zermatt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zermatt hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zermatt hotel?

Based on the information reported by the owner or manager, the Zermatt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zermatt hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Alpen Resort & Spa Zermatt | Hotel in Zermatt

| 9.4 (501 Reviews) | 1 Bathroom

Zermatt Hotel | Alpen Resort & Spa Zermatt

Hotel in Zermatt

Family-friendly hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Bathtub or shower

Hair dryer

Towels

Bedroom

Hypo-allergenic bedding

Blackout drapes/curtains

Heating

Bed sheets

Slippers

Separate sitting area

Safe

Desk

Breakfast

Free buffet breakfast available daily 7 AM–11 AM

1 bar

Room service available

1 restaurant

Coffee/tea maker

Minibar

Electric kettle

Parking

Offsite parking within 16404 ft (CHF 12 per night); discounts available

Electric car charging station on site

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Snowshoeing

Rock climbing

Skiing lessons

Cross-country skiing

Bicycle rentals

Downhill skiing

Mountain biking

Hiking/biking trails

Snowboarding

Sledding

Skiing

Ski equipment rentals

Outdoor tennis court

Hot tub

Arcade/game room

Sauna

Children's pool

Steam room

Playground

Billiards/pool table

Full-service spa

Indoor pool

Fitness center

Entertainment

Cable channels

Flat-screen TV

General

24-hour business center

Free newspapers in lobby

Elevator

Front-desk safe

English

German

French

Smoke-free property

Guest Services

Arcade/game room

Indoor pool

Children's pool

Playground

Concierge services

Ski passes

Daily housekeeping

Tour/ticket assistance

Luggage storage

Dry cleaning service

Front desk (limited hours)

Ski storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Balcony or patio

Spa

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:30 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Nearby parking fee: chf 12 per night (16404 ft away) pet fee: chf 15 per pet, per night late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of chf 15 per pet, per night welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Edinilce

Nov 27, 2025 08:56:26 PM

Review Score: 10

Summary: Amazing !

See All Reviews

Room Arrangement

Room Info	Facilities
Family Suite, 2 Bedrooms, Garden View Room Size: 538 square feet m² 4 Twin Beds	General Bed count minimum 4, Square meters - 50, Number of bedrooms - 2, Square feet - 538, Garden view, Ping - 15.12, Bed count maximum 4, Number of living rooms 1, Free cribs/infant beds
Panoramic Quadruple Room, Mountain View Room Size: 344 square feet m² 4 Twin Beds	General Square meters - 32, Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Ping - 9.67, Mountain view, Bed count maximum 4, Free cribs/infant beds
Family Room, 1 Bedroom Room Size: 322 square feet m² 3 Twin Beds	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 2, Garden view, Ping - 9.05, Square feet - 322, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Twin Room, 1 Bedroom, Garden View Room Size: 269 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Garden view, Ping - 7.56, Square meters - 25, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Panoramic Twin Room, Mountain View, Mountainside Room Size: 322 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Square feet - 322, Mountain view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Single Room, 1 Twin Bed, Garden View Room Size: 150 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 150, No cribs (infant beds), Garden view, Ping - 4.22, Square meters - 14, Bed count minimum 1, Bed count maximum 1